Teams Phone – What You Didn’t Know (2025 Edition)

Teams Phone is not a traditional PBX, Teams Phone is a seamless collaboration and communication experience for your organization.

In this session, you will learn how to leverage the latest Teams Phone innovations, features and capabilities that can enable more calling scenarios. A true 400 level session!

You will discover how to set up, troubleshoot and manage shared calling, advanced call flows, Queues App and much more. Whether you are new to Teams Phone or already using it, this session will help you master it.