Do Your Due Diligence: How to Plan Your Teams Phone Journey the Right Way!

This session will be focused on key areas to consider while planning your journey to transition your voice workload to Microsoft Teams to ensure optimal user experience and boost user adoption.  Following are the topics for discussion for this session:

1. Teams connectivity fundamentals:
   • Signalling vs Media
   • Protocols 
   • Media flow (peer to peer vs conference)
2. Network considerations:
   • Overall topolgy
   • Internet Egress, Bandwidth, Peering
   • DNS Resolution
   • Split VPN
   • WiFi coverage, band steering, Interference etc.
   • Network subnetting (LIS)
   • Network Planner (load simulation)
   • Network Assessment testing (wired & wireless)
3. Telephony considerations:
   • Inventory – DID, TFNs 
   • DID vs Extention (consider shared calling)
   • PSTN Usage Data & Coverage
   • Physical phones, Attandant consoles, Softphone
   • SIP, Analog endpoints (paging, intercom, doorbell etc.)
   • 3rd party integrations
   • Reporting needs
4. Administration consideration:
   • Skilled resources
   • Device management (firmware, App, Config etc.)
   • Managed services
   • MACDs 
   • Platform updates (how to keep up)
5. Design & Pilot Teams Phone
   • Design overall Teams Phone solution
   • Pilot Enablement (test numbers)
   • Execute Test cases
   • Plan production migration (phase’s)
   • End user Training 
   • Track user adoption