What’s new in Locations & Emergency Calling for Microsoft Teams
Join us in this comprehensive session to review the updates in the last year on these important capabilities in Microsoft Teams. Routing to a Public Safety Access Point in North America has changed – are your implementations configured to take advantage of the change? For years customers have had to replace faulty addresses with new […]
Workflow Logic for Beginners
Are you new to workflow development? Were you told that you are now a “Citizen Developer”? Are you finding words and concepts that you don’t understand? This is the session for you.In this session we will learn about the logical components of workflows. This is a VERY introductory level session geared toward business users who […]
Zoom & Microsoft Coexistence
Microsoft is the market leader in almost everything software (SaS) related today. They are by far the largest enterprise level ecosystem. They are also the market leader in the UCaaS space. But does that make them a best-in-class solution for everything UCaaS? Are they the best in chat, meetings, webinars, phone, rooms, etc.? Zoom […]
Teams Devices: What’s new and how to be Teams preview superstar
In this sessions we will share latest exciting developments in Teams Devices area and how to be first to try.
Teams Phone – What You Didn’t Know (2025 Edition)
Teams Phone is not a traditional PBX, Teams Phone is a seamless collaboration and communication experience for your organization. In this session, you will learn how to leverage the latest Teams Phone innovations, features and capabilities that can enable more calling scenarios. A true 400 level session! You will discover how to set up, troubleshoot […]
Teams Phone pitfalls to avoid for a smooth global deployment.
Microsoft Teams Phone was recognized as a leader in the 2024 Gartner Magic Quadrant for UCaaS products. Teams Phone continues to be the choice by organizations looking to upgrade their Phone System due to its feature set and integrations with the wider M365 stack. If you are looking to deploy Teams Phone there are still […]
Time to Rethink Teams Communications in VDI (Windows 365)
In this session, we will explore the transformative journey of Microsoft Teams communications within Virtual Desktop Infrastructure (VDI) environments. As organizations increasingly adopt VDI to enhance security and flexibility for their workforce, using Teams Meetings and Voice solutions had often meant dealing with feature gaps. However, recent enhancements to the Teams VDI clients have significantly […]
Unleashing the Power of AI in Microsoft Teams Meetings and Communications
Join us for an informative session where Microsoft MVPs Habib Mankal & Michael LaMontagne dive into the impact of AI on Microsoft Teams meetings and calls. Discover how AI-driven features like intelligent recap, Copilot, and voice isolation are revolutionizing communications in Microsoft 365 applications. Don’t miss this opportunity to learn how to harness the full […]
Unlocking the Power of AI: Revolutionizing the Way We Work
In this session, we will explore the transformative impact of Artificial Intelligence (AI) on the modern workplace. As AI continues to evolve, it is reshaping industries, enhancing productivity, and driving innovation. This presentation will delve into the significance of AI in business, the tools available for AI implementation, and the future trends that will shape […]
Using AI bots in your incidents
Discuss how AI bots can help improve time to resolution and ensure engagement and provide assitance during an incident. How can you use AI more in your incident management process? Where can it integrate? where does it fail or have challenges?